21 September 2011

Collector builds confidence by grievance redressal

Also Published in
The Pioneer. Bhubaneswar Dated:21.Sept.2011.
The Statesman,Bhubaneswar, Orissadiary.Com, Publictrustofindia.com, odishabarta.com.

BASANT RATH.
Monday and Saturday are the Grievance Day at the Nabarangpur district office. Any citizen can file his or her grievance petition personally to the Collector at the Collectorate. District Collector Sibabrata Dash listens to the grievances and takes appropriate steps with necessary follow-up for their redressal.

Over 150 people from various parts of the district submitted their complaints and grievances to the Collector during the grievance cell programme held at the Collectorate on Monday.

The Collector conducted hearings on the petitions related to housing, house sites, pensions, financial support, self-employment and problems related to the physically-challenged, medical assistance, land disputes, family problems and civil supplies including ration cards and other grievances.

The complaints and grievances were segregated department-wise and forwarded to the departments concerned. The concerned officials were asked to take the necessary follow-up actions to address the grievances at the earliest.

Speaking to reporters, Dash said that every official must conduct a fortnightly review and top priority must be given to solve the problems mentioned in the petitions.